bkkbd Privacy Policy — Your Information Is Our Responsibility

1 Introduction and Scope

bkkbd is a trusted online casino and sports betting platform in Bangladesh. Your privacy is very important to us. This privacy policy ("Policy") explains how bkkbd ("we", "our") collects, stores, processes, and protects your personal information.

This policy applies to all users of our website bkkbd.cam — both registered members and guests. By accessing or registering for our services, you agree to the terms of this privacy policy.

We continually improve our security measures and never sell your information to third parties without your permission.

2 Information We Collect

While using the bkkbd platform, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name and date of birth
• Email address
• Banking and payment details (bKash, Nagad, Rocket account numbers)
• National ID card or passport details for identity verification
• Any information provided when contacting us

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Activity history on the platform (login times, page views)
• Transaction history and gameplay data
• Information from cookies and similar tracking technologies

2.3 Information Received from Third Parties

• Transaction verification information from payment processors
• Information from identity verification service providers
• Risk assessment information from fraud prevention agencies

3 Purpose of Using Your Information

We use your information for the following lawful purposes:

4 Information Sharing and Third Parties

bkkbd never sells or rents your personal information to third parties. However, in specific circumstances we may share information on a limited basis:

• Service Providers: Payment processors (bKash, Nagad, Rocket), identity verification services, and IT infrastructure providers — they are given access only to the minimum information required.
• Legal Obligations: Information may be disclosed under court orders, lawful requests from government authorities, or applicable law.
• Business Transfers: In the event of a company merger or acquisition, your information may be transferred — you will be notified in advance.
• With Your Consent: Information is shared for any other purpose only after your explicit permission is obtained.

5 Data Security Measures

bkkbd follows industry-standard technologies and practices to protect your information. Our security framework includes:

• SSL/TLS Encryption: All data transmitted on our website is protected by SSL encryption, so third parties cannot read your information.
• Data Encryption: Sensitive information such as passwords and financial details is stored in encrypted form.
• Access Controls: Only authorized staff can access your information, and their access rights are reviewed regularly.
• Regular Security Audits: Regular security tests are conducted to identify vulnerabilities in our systems.
• Two-Factor Authentication: An additional verification layer is used to protect your account.

However, no method of transmitting or storing information over the internet is one hundred percent secure. We strive to ensure maximum protection, but cannot guarantee complete security.

6 Cookie Policy

The bkkbd website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve the quality of our services.

6.1 Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring security — these cannot be disabled.
• Functional Cookies: Remember your language preferences and user settings.
• Analytical Cookies: Help us understand how users interact with our site — this information is used to improve the site.

6.2 Cookie Controls

You can control cookies by changing your browser settings. However, disabling cookies may limit some features of our platform.

7 Data Retention Period

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations.

• Active Account Information: Retained for as long as the account remains active.
• Transaction Records: Retained for the period required by legal and regulatory requirements.
• Closed Account Information: May be retained for a necessary period even after the account is closed.
• Marketing Consent Information: Retained until you withdraw your consent.

Once the retention period ends, information is securely deleted or anonymized.

8 Your Rights

You have the following rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: You may request that processing of your information be limited.
• Data Portability: You have the right to receive your information in a structured, machine-readable format.
• Right to Object: You may object to the processing of your information for specific purposes.
• Withdrawal of Consent: For information processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights, contact our support team via live chat or email. We will process your request within a reasonable time.

9 Privacy of Minors

bkkbd provides services only to those aged 21 or above. We do not knowingly collect information from minors. Age verification is mandatory during the registration process.

If we become aware that information has been collected from a minor, we will immediately close the relevant account and delete that information.

10 International Data Transfers

bkkbd primarily serves the Bangladesh market. However, our servers and service providers may be located in various countries. In such cases, we ensure that:

• Data transfers take place only through trusted service providers.
• Transferred data receives protection equivalent to this privacy policy.
• We put appropriate contractual safeguards in place.

11 Policy Changes

We may update this privacy policy from time to time. For any changes:

• The updated policy will be published on this page.
• The "Last Updated" date at the top of the page will be changed.
• Registered users will be notified by email of significant changes.

Continuing to use the service after a change is made will be considered as your agreement to the updated policy. We recommend visiting this page regularly to stay informed of updates.

12 Contact

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights, please contact us:

• 24/7 Live Chat Support — assistance available in Bengali
• Email: [email protected]

We treat all privacy-related requests with the highest priority and aim to respond within a reasonable time.